Privacy Policy

Learn how we collect, use, and protect your personal information

Last Updated: December 26, 2025
Effective Date: December 26, 2025

1. Introduction

Welcome to Xalya ("we", "our", "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Xalya platform, including our website, applications, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1Personal Information

We may collect information that identifies you individually ("Personal Information"), such as:

  • Name, email address, phone number
  • Account credentials and profile data
  • Billing and payment information
  • Customer support communications

2.2Usage & Technical Information

We automatically collect data about how you interact with our Service, such as:

  • IP address and device identifiers
  • Browser type and settings
  • Pages visited, actions taken, timestamps
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use information for purposes including:

  • Providing, maintaining, and improving the Service
  • Personalizing your experience
  • Billing, account administration, and customer support
  • Security, fraud prevention, and legal compliance
  • Analytics and usage optimization

4. Sharing and Disclosure

We may share information:

  • With service providers who help operate the Service
  • To comply with legal obligations or enforce terms
  • With your consent or at your direction
  • In connection with business transfers (e.g., merger or acquisition)

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access or disclosure.

6. Data Retention

We retain your information only as long as necessary to provide the Service and fulfill legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of personal information
  • Opt-out of marketing communications

8. Changes to this Policy

We may update this Privacy Policy as needed. We will notify you of significant changes via email or through the Service.

9. Contact Us

If you have questions or requests about this policy, contact us at:

support@xalya.com